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Q1: Are you manufacture?
Yes, we are factory of manufacturing experience. -
Q2: What is your terms of payment?
T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. -
Q3: What is your terms of delivery?
EXW, FOB, CFR, CIF. -
Q4: How about your delivery time?
Generally, it will take 7-10 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. -
Q5: What is the warranty of our machine?
Our main machine enjoys a 1 year warranty, during this time all accessories broken can be changed for a new one, and we provide videos for machine install and operation. -
Q6: What is your terms of packing?
Generally, we use standard exported wooden case for LCL goods, and fixed well for FCL goods. -
Q7: Do you test all your goods before delivery?
Yes, we have 100% test before delivery, and we will attach our inspect report for every machine. -
Q8: Do you Preferred provide wear parts for transacted clients?
Yes, we have records for your clients, and will prefer providing accessories to clients. -
Q9: How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers benefits;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from. -
Q10: Do you have any certificates for your machine?
All of our products coming with the certificates of CE, ISO:9001.
